Privacy Policy

The purpose of this policy is to outline Millstone Durbax policy regarding the processing, protecting and maintaining of data, both of the Millstone Durbax Ltd website visitors, partners and client information. This policy is in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), combined with the Data Protection Act 2018, the purpose of which is to protect the rights and privacy of individuals, and to ensure that data about them are not processed without their knowledge. Millstone Durbax Ltd is committed to ensuring that your privacy is protected.

Your Personal Information

Millstone Durbax Ltd holds and processes important information about partners, website visitors and customers. This information includes, but is not solely limited to:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offer

What do with the information we gather?

We recognise the importance of handling such sensitive information and how the management of this data affects the individuals concerned. We require this information to understand your needs and provide you with a better service and in particular, for the following reasons:

  • Internal record keeping
  • Provide you the products and services you require
  • Send marketing emails about new services, news, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise our marketing or website according to your interests.

Website visitors contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely in until a time it is no longer required or has no use. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email contact@millstonedurbax.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of / saving of cookies on their computer / device.

Cookies sometimes process personal data. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. If you leave a comment on our website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember Me’ your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Find out more

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

Shortened URL’s: URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt an internal social media policy to ensure Millstone Durbax Ltd conducts themselves accordingly online, ensuring that our clients data is protected at all times. While we have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles.

We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Resources & Further Information –

 

Right to make a complaint

If you have any issues with our processing of your personal data and would like to make a complaint, you may contact us via contact@millstonedurbax.com, or the Information Commissioner’s Office on 0303 123 1113.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

Version 1 dated May 2022, edited and custom